Terms & coaching disclaimer

Last updated: 18 September 2026

Coaching disclaimer

Coaching is a forward-focused partnership that supports functioning adults in creating change. It is not psychotherapy, counselling, medical or psychiatric treatment, and it is not a substitute for them. I do not diagnose or treat any mental or physical condition. If you are under the care of a doctor or therapist, please continue that care and let them know you are working with a coach.

Coaching is not suitable in situations of acute crisis, suicidality, abuse, active addiction, or where trauma therapy is needed. In these cases I will refer you to an appropriate professional. In an emergency, contact your local emergency services.

You remain fully responsible for your own decisions and actions during and after our work together. Results differ from person to person and depend on many factors, including your own engagement; no specific outcome can be promised.

Booking and payment

• Prices are stated in euros (EUR). All offers are one-time payments; there are no subscriptions.
• Sessions are confirmed once booked and paid.
• 1:1 programmes begin after a free discovery call, where we agree together that the work is a good fit.

Cancellations and rescheduling

• You can reschedule a session free of charge up to 24 hours before it starts.
• Sessions cancelled less than 24 hours in advance, or missed, may be counted as used.
• If I need to reschedule, you will be offered a new time as soon as possible, or a full refund for that session.
• If you are late, the session ends at the originally scheduled time.

WISE Premium commitment

In the WISE Premium programme we work together until you feel the transformation, provided you attend the sessions and do your agreed part between them. The details are confirmed in writing before we start.

Online courses

Course content is for your personal use only and may not be shared, copied or resold. Under EU consumer law, you agree that access to digital content starts immediately after purchase, and you acknowledge that the right of withdrawal ends once access has begun.

Confidentiality and ethics

Everything shared in sessions is confidential, with the exception of situations where there is a serious risk to someone’s safety or where disclosure is required by law. I work according to the ethical standards of the ICF (International Coaching Federation) and EAGALA (Equine Assisted Growth and Learning Association).

Equine-assisted sessions

Work with horses involves inherent risks. In-person sessions follow safety instructions given on site; participation is at your own responsibility, and a separate agreement is signed before the first session.

Contact

Ana Vidmar Laharnar, Slovenia · ana@anavl.com